133 Pitman St.
Providence, RI 02906
(401) 228-7008
Anonymous 11/3/2013 (demandforce/facebook review) | Luminous Salon & Spa| Providence, RI
My visit with jen was great as always ... But the women who process the payments at the front counter need to pay more attention. The women i ha was not wven talking to me or making eye contact. She took my payment method ... And was chatting with 3 other people. One customer and 2 employees. She then gave me the reciept to sign. Never asked if i wanted to make another appointment. I said I NEED another appointment. She said okay booked me in (i hope). Then never said we will see you then or have a good day. Then i proceeded and said I NEED and appointment card. Then she gave me it. Then i left. I swear customer service has gone down the drain.

 

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